MOSKOTINA, Ruslana; SYDOROV, Mykola; BREIDAKS, Juris. Modified SERVPERF vs Modified SERVSAT: Comparison of Methods for Measuring the Educational Services Quality. Sociological Studios, [S. l.], n. 1(22), p. 64–75, 2024. DOI: 10.29038/2306-3971-2023-01-53-64. Disponível em: https://sociostudios.knu.ua/index.php/socio/article/view/377. Acesso em: 25 sep. 2026.